Terms and conditions

These terms and conditions of service (“Agreement”) constitute a legally binding agreement between Paradyme Security (“Company”) and the client (“Client”) for the provision of security services as described below.


These terms and conditions govern the use of security services provided by Paradyme Security (“the Company”). By engaging the services of the Company, the Client agrees to be bound by these terms and conditions.

The Company offers security services, including but not limited to security guards, crowd controllers, and RSA officers. Our target market includes hospitality and entertainment venues, events and festivals, shopping centers, retail, construction and industrial sites, corporate buildings, education campuses, transport and logistics, and private functions.

Payment Terms

The Client agrees to pay the Company for services rendered according to the terms outlined in the invoice. Payment is due seven (7) days from the date of issue. The Company runs a (4) hour minimum for guard shifts, depending on location. If the worksite or venue requires cancellation of a guard, a minimum of two (2) hours’ notice is required. Any cancellations within that timeframe will be charged at the cost of four (4) hours from the scheduled start time. If a worksite or venue ceases operation or elects to cancel a guard before the required (4) hours has been worked, then the remaining time until the (4) hour end of shift will be charged. All prices are exclusive of GST.

Disclosure of Personal Information

The Company may disclose Personal Information in a number of circumstances, including:

  • With third parties where the Client consents to the use or disclosure.

  • Where required or authorised by law.

The Company stores Personal Information in a manner that reasonably protects it from misuse, loss, and unauthorised access, modification, or disclosure. When Personal Information is no longer needed for the purpose for which it was obtained, the Company will take reasonable steps to destroy or permanently de-identify the information. However, most Personal Information is or will be stored in client files that the Company is required to keep for a minimum legal requirement.

Cancellation Policy

If the Client cancels services with less than two (2) hours’ notice of the agreed service start time, a cost of four (4) hours per guard hired will be applicable, and the balance of pre-payments will be refunded.

Satisfaction Guarantee

If the Client is not satisfied with the services provided, and the services supplied were not to the standard advertised, the Company is happy to review the guards’ shift and discuss the outcome. However, all work is paid for.


The Company is covered by a Barn Insurance policy with a public liability coverage of $10,000,000.

Labor Hire License

The Company operates with a labor hire license and does not subcontract unless the subcontractor also holds a labor hire license.


The Client agrees to indemnify and hold the Company and its employees harmless from and against any and all claims, demands, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with the Client’s use of the Company’s services.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the state of Victoria, Australia. Any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.


The Company reserves the right to amend these terms and conditions at any time. The Client will be notified of any changes to these terms and conditions via email or other written communication. The amended terms and conditions will take effect immediately upon the Client’s acceptance of them, which shall be indicated by continued use of the Company’s services.

Rights of Use

Paradyme Security retains all ownership and intellectual property rights in and to the website, any content on the website, and any services provided by Paradyme Security. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the website and its content solely for your own personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our website, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.

  • You may store files that are automatically cached by your Web browser for display enhancement purposes.

  • You may print or download one copy of a reasonable number of pages of the website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

Any unauthorised use terminates the permission or license granted by Paradyme Security. You shall not use any content on the website for commercial purposes without obtaining a license to do so from us.

By using the Services, the Client agrees to be bound by these terms and conditions of service. If you have any questions about this Agreement, please contact us at 1300 727 239 or email admin@paradymesecurity.com

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