Effective and experienced 24/7 concierge personnel in Melbourne for public-facing retail, hospitality, industrial and commercial settings.

A security team can also be a welcoming presence at the concierge desk, ready to greet visitors, give directions, answer questions, and give your visitors a white glove experience.

We’re experienced

We’ve supported out clients to successfully host crowds numbering into the thousands at public and private events and hospitality venues. Our friendly and welcoming concierges can dress in standard black, black tie or corporate wear.

We’re trained

Our tailor-made personal service will be delivered with a smile and a personable service. All Paradyme guards complete induction training and adhere to our in-house guidelines, which include client care and conflict resolution techniques and have been developed in line with current industry regulations.


We’re responsive

We’re always calm, composed and friendly but can be firm when we need to. We keep incidents to a minimum while working in alignment with your objectives and needs and adhering to your preferred methods of resolution. We’re here to help.

We’ve got you

We offer exceptional customer service and take a proactive and integrated approach to the all-important concierge role.

Choosing Paradyme Security means you can trust that your people – and your patrons – are in safe hands.

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